FAQ
	Q
						How can I cancel or modify my online room reservation, and what are the guidelines for visit?
					A
							
								Cancellation and Refund Policy:
* Please inquire at the reservation desk (+82-2-3288-3377) for any charges and cancellations.
* Cancellation without penalty is possible up to 4 days before the scheduled stay. After this period, cancellation and no-show will result in a 100% penalty of the accommodation fee.
								
Visit Guidelines:
* We recommend wearing light clothing and comfortable shoes suitable for trekking.
* Admission fees are included when stay at the Mountain House.
* Check-in and check-out to be conducted at Ticket Booth.
* Check-in is available from 3:00 PM on the day of arrival (late check-in requires prior inquiry), and check-out is at 11:00 AM the next day.
* Romyzian Garden, a forest of healing and reflection, restricts the consumption of alcohol and the introduction of outside food during the stay (snacks are allowed).
* Smoking is prohibited in the rooms, cooking is not allowed, and outside food is not permitted.
						    
						* Please inquire at the reservation desk (+82-2-3288-3377) for any charges and cancellations.
* Cancellation without penalty is possible up to 4 days before the scheduled stay. After this period, cancellation and no-show will result in a 100% penalty of the accommodation fee.
Visit Guidelines:
* We recommend wearing light clothing and comfortable shoes suitable for trekking.
* Admission fees are included when stay at the Mountain House.
* Check-in and check-out to be conducted at Ticket Booth.
* Check-in is available from 3:00 PM on the day of arrival (late check-in requires prior inquiry), and check-out is at 11:00 AM the next day.
* Romyzian Garden, a forest of healing and reflection, restricts the consumption of alcohol and the introduction of outside food during the stay (snacks are allowed).
* Smoking is prohibited in the rooms, cooking is not allowed, and outside food is not permitted.
Q
						How much is the admission fee for Romyzian Garden?
					A
							
								May-Nov (Weekdays - Mon to Thu) : Individual: 12,000 KRW / Group (20 or more): 9,000 KRW
May-Nov (Weekends - Fri to Sun) : Individual: 15,000 KRW / Group (20 or more): 12,000 KRW
								
Dec-Apr (Weekdays - Mon to Thu) : / Individual: 10,000 KRW / Group (20 or more): 7,000 KRW
Dec-Apr (Weekends - Fri to Sun) : Individual: 12,000 KRW / Group (20 or more): 9,000 KRW
								
Discounted Rates (Youth, Jeongseon Residents, Persons with Disabilities, Seniors): 7,000 KRW (*Children under 7 years old enter for free.)
								
For groups of 20 or more, please make a reservation in advance. (Contact: +82-2-3288-3377)
							
						May-Nov (Weekends - Fri to Sun) : Individual: 15,000 KRW / Group (20 or more): 12,000 KRW
Dec-Apr (Weekdays - Mon to Thu) : / Individual: 10,000 KRW / Group (20 or more): 7,000 KRW
Dec-Apr (Weekends - Fri to Sun) : Individual: 12,000 KRW / Group (20 or more): 9,000 KRW
Discounted Rates (Youth, Jeongseon Residents, Persons with Disabilities, Seniors): 7,000 KRW (*Children under 7 years old enter for free.)
For groups of 20 or more, please make a reservation in advance. (Contact: +82-2-3288-3377)
Q
						Is it possible to stay overnight in Romyzian Garden?
					A
							
								Yes, there is accommodation available within Romyzian Garden, offering a chance to immerse yourself in the breathtaking beauty surrounding the Mountain House gardens.
There are a total of 3 room types, comprising 6 rooms in total:
								
1) Royal Suite Room (231㎡): 5 persons (Max 7)
								
2) Suite Room (181㎡): 2 persons (Max 6, with glamping site)
								
3) Duplex Room (52㎡): 2 persons (Max 4)
							
						There are a total of 3 room types, comprising 6 rooms in total:
1) Royal Suite Room (231㎡): 5 persons (Max 7)
2) Suite Room (181㎡): 2 persons (Max 6, with glamping site)
3) Duplex Room (52㎡): 2 persons (Max 4)
Q
						Where can I find Romyzian Garden's social media accounts?
					A
							
							You can get the latest news from Romyzian Garden by clicking on the SNS icons at the bottom of the homepage.
(Instagram, Naver Blog, YouTube)
						(Instagram, Naver Blog, YouTube)
Q
						What are the operating hours of Romyzian Garden?
					A
							
							Romyzian Garden operates year-round from 9 AM to 5 PM without a break.
							
Admission is possible until 4 PM, one hour before closing. Entrance tickets can be purchased on-site or online (Naver reservation).
For inquiries regarding corporate visits and groups (20 or more), please contact us at +82-2-3288-3377. (For group visits, rentals, and Mountain House inquiries)
						Admission is possible until 4 PM, one hour before closing. Entrance tickets can be purchased on-site or online (Naver reservation).
For inquiries regarding corporate visits and groups (20 or more), please contact us at +82-2-3288-3377. (For group visits, rentals, and Mountain House inquiries)






